Returns & Exchanges

At Controlled Insanity, we embrace the chaos but ensure your satisfaction remains absolute. If your order doesn't perfectly match your vibe, you have 30 days from the delivery date to initiate a return or exchange.

1

Initiate Your Request

Log into our returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the unworn items with original tags still attached into their original packaging to ensure they stay protected during transit.

3

Ship It Back

Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the items, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing