Frequently Asked Questions

Everything you need to know about navigating the chaos of style.

How long does shipping take for my order?

Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or exchange.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or down for a more tailored look.

Can I track my package after it ships?

Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.

Are your materials ethically sourced?

At Controlled Insanity, we prioritize quality and ethics. We work exclusively with manufacturers who adhere to fair labor practices and utilize sustainable textile options whenever possible.